District Address

The District's office is located at: 5880 Country Club Drive.
You can reach the District Monday through Friday, from 8 a.m. to 5 p.m. at 303-688-8330, and after hours and for emergencies through Castle Pines Emergency Services ("Security") at 303-688-6446.

Home › Snow Removal

Snow Removal: Frequently Asked Questions

  • Why doesn't the District plow my street when they go by?

    Routes are plowed on a priority basis with collectors being our top priority. Clearing priority roads opens routes into all residential areas.

     

  • After I cleared my driveway and sidewalk, snow was plowed into them. Who is responsible for clearing it?

    Residents are responsible for clearing driveways and sidewalks. We cannot provide an exact time when operators will plow your road; and it is impractical for us to change the angle of the blade to avoid driveways. If we did, snow would be left in the street.

     

  • Several days after the storm, the plow came through and plowed my driveway shut again.

    Cleanup/widening operations often take place one to four days after the storm, depending on the severity of the storm and wind conditions. It is necessary to widen roads to insure the ice and snow melts off the driven surface. Failure to do so will result in ice and snow packed roads not wide enough to accommodate storage of snow from following storms and will prevent proper drainage, resulting in an increased ice problem.

     

  • What if I have an emergency and my street isn't plowed?

    If an emergency situation occurs, call 911. Equipment will be diverted for emergencies WHEN REQUESTED BY CASTLE PINES EMERGENCY SERVICES, THE DOUGLAS COUNTY SHERIFF'S DEPARTMENT OR SOUTH METRO FIRE DEPARTMENT. Castle Pines Emergency Services has constant communications with our staff during storm conditions.

     

  • HOW CAN YOU HELP?

    Be patient, be assured that during a snowstorm every reasonable effort will be made to keep roadways open. During a major snowstorm, all our operators and snow removal equipment will be on the road. Do not attempt to stop a snowplow or obstruct its path. Plows must maintain speed for maximum efficiency.