Water Billing and Payments
The District reads all water meters on the last day of each month for billing. Statements are mailed out between the 5th and the 8th of the following month and the due date for payment is the 25th of the month. The monthly charges included on the bill are water, sewer, storm, and a capital improvement fee.
Online Billing and Payment Service
The Metro District is pleased to announce the launch of its new online billing and payment service through Invoice Cloud, offering customers greater flexibility to view and pay their water bills online. Additionally, customers will have more choices to pay their bill, including by phone and by text. Customers can register for online access to their water account. Once registered, customers can view water usage, billing statements, change their mailing address and contact information, opt-in for paperless billing, and make credit card or e-check payments. A 24/7 automated payment line is now available for customers to make a payment or check a balance by calling (866) 296-0478. Customers can conveniently sign up for pay-by-text to receive text notifications about their bill and elect to pay through text message with their default payment method. Any questions? Please contact Lindsay or LeAnna in the Accounting Department, 303-688-8330. Access your account today, https://www.invoicecloud.com/CastlePinesMetropolitanDistrict