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Backflow FAQ

I received a packet in the mail informing me about a violation notice. Is my water safe to drink? 

Yes. The District continues to meet all state and federal drinking water standards, and your water remains safe to drink and use.

The District received a violation notice from the State of Colorado because we did not meet the minimum percentage of required backflow prevention device tests in 2025. While this is not an emergency and there is no evidence that contamination occurred, the violation highlights the importance of testing backflow prevention devices to protect the drinking water system.

This notice was issued as part of a statewide compliance program and is based on missing testing data rather than an identified water quality issue. We are actively working with residents to bring the community into full compliance and ensure this does not occur again.

What is a backflow prevention device? 

A backflow prevention device prevents contaminated water (usually from your fire suppression system or a hot tub or pool) from flowing back into the public water supply system or into the drinking water inside your house.

Why do I need to test my backflow prevention device? 

Annual testing is required by the State of Colorado for certain backflow prevention devices. Testing ensures the device functions correctly and also safeguards the public water supply as well as the drinking water in your home.

These regulations are especially important in communities like The Village, where every home and business have a fire suppression system. Many of these systems contain antifreeze, which poses a serious health risk if it backflows into the drinking water. Additionally, many homes have pools or hot tubs, which can also pose a health risk. Staying on top of testing helps prevent this contamination and is in every resident’s best interest.

How do I find a certified tester? 

The District has included a list of local certified backflow technicians below. While these companies are reputable and have performed work in The Village previously, the District does not guarantee any work performed by contractors hired by residents. You are welcome to use any certified tester you prefer. All testers must be registered with BSI Online to submit test results.

Andrew's Backflow Testing, LLC(720) 220-4380
BJ Enterprises Backflow Testing and Repair(303) 726-8479
Doug's Backflow & Landscaping Services(303) 660-4828
Extreme Fire Protection Company(303) 351-5199
Platinum Fire Protection, Inc.(303) 688-0177
Summit Fire Protection (FKA Meridian Fire) (303) 790-2520

DISCLAIMER: The District provides this list of certified backflow prevention testers as a courtesy to residents. The companies listed are independent contractors and are not affiliated with or endorsed by the District. Inclusion on this list does not constitute a recommendation or guarantee of services. Residents are solely responsible for selecting, hiring, and contracting with a certified tester. All companies are listed in alphabetical order and must be registered with BSI Online to submit valid test results. The District is not responsible for any work performed or for the outcome of any testing, repair, or replacement services.

What is BSI Online and why is it required? 

BSI Online is the platform used by the District to track backflow prevention test results. All certified testers must be registered with BSI Online to submit results. Certified testers will submit results to BSI Online on your behalf (you do not need to contact BSI Online). This system ensures consistency, helps us monitor compliance, and simplifies recordkeeping for both the District and property owners.

I have multiple backflow prevention devices. Do I have to test them all? 

Every home in The Village has at least two backflow prevention devices, and some homes may have more. Under the State of Colorado regulations, only the following devices are required to be tested annually:

  • The backflow prevention device connected to the fire suppression system in your home.
  • The backflow prevention device serving your home’s water supply system if you have a hot tub or swimming pool that is permanently connected to the system.

A hot tub or pool is considered permanently connected if it is plumbed directly into your home’s water supply and automatically fills or maintains water levels. If you fill it using a garden hose or other temporary method, it is not considered permanently connected and does not require annual testing.

If you do not have a permanently connected hot tub or pool, you are not required to test the backflow prevention device serving your home’s water supply system. Additionally, the backflow prevention device connected to your home’s irrigation system is not required to be tested.

I have never had to get my backflow prevention devices tested before. Is this a new requirement? 

While the requirement itself is not new, the State of Colorado has identified all homes in The Village as requiring annual testing due to the presence of fire suppression systems. This is a renewed enforcement of an existing rule based on the unique characteristics of our neighborhood.

How often will I have to get my backflow prevention devices tested? 

Applicable backflow prevention devices must be tested annually (every 365 days). We recommend testing all of your devices at the same time.

Who will pay for the test? 

It is the responsibility of the property owner to ensure your backflow prevention devices are safely operating. To help you get started, the District will provide a one-time credit of $100 per backflow prevention device tested (for up to two devices) through July 31, 2026, which will be applied to your water bill. Devices must pass inspection to receive this credit. Please note that the District will not reimburse or cover any costs associated with failed tests, repairs, or retesting.

How much does testing cost? 

Testing generally costs approximately $100 to $120 per device depending on the vendor you select. If the backflow prevention device does not pass the test, then additional costs may be required for repairs. All repair, replacement, and retesting costs are the sole responsibility of the homeowner.

I already had my backflow prevention device tested this year. Why did I receive a letter in the mail? 

A letter was sent to all residents because the State requires the District to notify every customer, regardless of testing status. If you have already completed your backflow testing and submitted passing results to the District, no further action is needed at this time.

I already had my backflow prevention devices tested this year. Can I receive a credit? 

If your backflow prevention devices were tested after July 1, 2025, but prior to receiving this letter, the District will apply a credit to your next utility bill of $100 per device for up to two devices. Devices must pass inspection to receive this credit.

If your backflow prevention devices were tested prior to June 30, 2025, you will be eligible for a credit when you next test your devices prior to July 31, 2026.

I don’t see my credit on my utility bill or I did not receive the full amount I expected. 

The District will provide $100 for each device that passes inspection, up to two devices ($200 max). If you do not see this applied to your utility bill, confirm that all of your backflow prevention devices were tested and passed inspection and that your results were submitted to BSI Online with your certified backflow technician. Credits will only be applied once all required devices pass inspection. If all required backflow prevention devices have been tested and passed inspections, please contact District staff at (303) 688-8330 for additional assistance.

What if my device does not pass an inspection? 

Backflow prevention devices that fail inspection are considered non-compliant and must be repaired and retested. Most certified backflow technicians can complete repairs at the time of inspection at the property owner’s expense.

Aren’t single-family residences usually exempt from this requirement? Why do I have to do it? 

Although single-family residences are typically exempt from this requirement, the homes within The Village are all required to have fire suppression systems. These systems increase the risk of backflow contamination, especially from antifreeze or other chemicals used in fire suppression systems. As a result of this unique requirement, every home within The Village has been identified as a potential source of contamination by the State of Colorado and is therefore required to be tested annually. Additionally, several homes within The Village also have hot tubs or swimming pools. The State requires backflow prevention devices to be tested annually if the hot tub or swimming pool is permanently connected to the home’s water supply system.

How will I know when it’s time to test again next year? 

BSI Online will send out annual reminders before your testing due date. You are also encouraged to keep track of your last test date and schedule next year’s test proactively to avoid penalties.

What if I am out of town or unable to meet the deadline? 

Please contact District staff as soon as possible. In some cases, we may grant a short extension if you can show that testing has been scheduled. However, extensions are not guaranteed, and fines may still apply if compliance is not met within a reasonable timeframe.

What happens if I don’t comply? 

Non-compliance will result in fines and may result in water being shut off to your property if not resolved timely. It is the responsibility of the property owner to pay fines due and fees for reconnection of water service. Penalties include:

  • 30 days following first written notice of non-compliance: $500 fine.
  • 60 days following first written notice of non-compliance: $1,000 fine.
  • 90 days following first written notice of non-compliance: potential water shutoff.